Shipping & Returns

EXCHANGES

We will ship you a different size at no charge.  We will send you a return label in the package.   You can drop off the package in any mailbox.

RETURNS

We want you to be completely happy with your new purchase. If you don't love it, send it back, it's that easy! We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 30 days* of purchase. We do not accept returns for 3rd party retailers.

HOW TO RETURN
  1. To initiate a return email production@thirdeyethreads.com to 
  2. Enter your order number number in the subject line
  3. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.

We'll refund the price of the merchandise including any taxes you were charged (excluding all applicable shipping charges) upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.

Third Eye Threads: Returns

340 Andrew Ave
Encinitas, CA 92024

Pack your return using the original reusable package when possible. You can expect a refund to your original form of payment within 14 days of us receiving your return.

Shipping & Returns
Have a Question? Please call us at 760-815-0021  9 AM to 5 PM M-F

Email us at Krystal@Thirdeyethreads.com

Standard Shipping
USPS is our carrier for most of our orders.

Please choose Free shipping (if applicable) or Standard shipping whenever possible for the least environmental impact.

Ordering Online from Outside the United States
The shipping cost varies with each shipping destination, package weight, and shipping method.

Duties and Taxes
Duties and taxes are the responsibilities of the recipient, these fees will be due at the time of delivery. Third Eye Threads is not responsible for customs and duties. Duties and taxes are determined by the customs agency within the destination country. For more duties and tax information, please contact your local customs office.


Exchanges 

If for any reason you do not absolutely love your purchase,

please return the item(s) to us for a full refund, credit or exchange

.

1. Contact customer service within 14 days of receiving your package:

Options:

-Email:  Krystal@Thirdeyethreads.com

-Call: (760) 815-0021

  1. Once approved, return merchandise and a copy of the packing slip to the address below:

Third Eye Threads: Returns

340 Andrew Ave
Encinitas, CA 92024

Pack your return using the original reusable package when possible. You can expect a refund to your original form of payment within 14 days of us receiving your return.

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